Privacy Policy

1. Who We Are

Chakratek is a digital design and development studio. We build websites, mobile applications, and digital products for clients across various industries. References to "we", "us", or "our" in this policy refer to Chakratek and its team members.

If you have any questions about this policy or how we handle your data, you can reach us via ayomide@chakratek.co.uk.

2. Information We Collect

We collect information in the following ways:

Information you provide directly. When you contact us through our enquiry form, email, or other communication channels, you may provide your name, email address, company name, and details about your project. We only collect what is necessary to respond to your enquiry or deliver our services.

Information collected automatically. When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and the time and date of your visit. This is collected through cookies and similar technologies and is used solely to understand how our website is used and to improve the experience.

Information from clients. In the course of delivering a project, clients may share business information, brand assets, user data, or other materials. We treat all such information as confidential and use it only for the purposes of completing the agreed work.

3. How We Use Your Information

We use the information we collect to respond to enquiries and communicate with prospective and existing clients, deliver design and development services as agreed, send project updates, invoices, and relevant communications, improve the performance and usability of our website, and comply with any legal obligations that apply to us.

We do not use your personal information for unsolicited marketing, and we do not sell your data to third parties under any circumstances.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and gather anonymised analytics data. Cookies help us understand which pages are most useful and how visitors navigate the site.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of our website, but will not prevent you from accessing core content.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

Service providers. We may work with trusted third-party tools and platforms — such as project management software, invoicing tools, or cloud storage services — that process data on our behalf. These providers are bound by their own privacy policies and data protection obligations.

Legal requirements. We may disclose information if required to do so by law or in response to a valid legal request from a government authority.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Project-related information is typically retained for the duration of the engagement and a reasonable period thereafter.

When information is no longer required, it is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure. We encourage you to take care when sharing sensitive information online.

8. Your Rights

Depending on your location, you may have rights in relation to your personal data including the right to access information we hold about you, request correction of inaccurate data, request deletion of your data where there is no legitimate reason for us to continue holding it, object to or restrict how we process your data, and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at ayomide@chakratek.co.uk. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites, including client project links or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from individuals under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please get in touch via ayomide@chakratek.co.uk. We aim to respond to all queries within 24 business hours.